Online
BillPay
This premium
feature of Online Banking gives you the ability to pay bills right
from your computer! With Online BillPay, you will be able to pay
your bills without stamps, without envelopes, without checks, and
without hassle. What's more, the money does not leave your account until the due date. In fact, it's so quick and easy you'll never want
to pay bills the "old-fashioned" way again!
Some of the great features offered by BillPay with TrustBank are:
Payee List: All of your BillPay payees are stored
online so you only have to enter the payee information once.
Schedule Payments: When you wish to make a payment
to one of your payees, Online BillPay will not debit your account for electronic payments until the scheduled payment date.
Recurring and One time Payments: Set up a recurring
payment for regular bills that have a fixed amount, such as your
mortgage or cable TV bill. You can also set up one-time payments
for regular bills whose amounts vary, like your phone or electric
bill.
Online Bill Pay Frequently Asked
Questions
Q: What can I do through Online BillPay?
A: With
BillPay you can set up the automatic payment of all your bills.
Bills with one-time payments of varying amounts; like the phone
bill or utility bill, or recurring bills with fixed amounts; like
your mortgage or cable TV bill. You can also review your upcoming
scheduled payments and make changes or cancel them.
Q:
When does TrustBank take the money out of my account?
A:
When you wish to make a payment
to one of your payees, Online BillPay will not debit your account for electronic payments until the scheduled payment date.
Q: Is there a fee for BillPay?
A: Commercial Online Banking customers are allowed 10 FREE bill pays a month, with a $.50 charge for each additional billpay over 10.
There is NO fee for Personal Online BillPay.
Q: What happens if I set up a payment, but do not have the funds in my account?
A: When you schedule a bill payment using the Online Banking Services, you authorize us to withdraw the necessary funds from your bill payment account with us.
If the funds are not available in your account at that time, your account may be overdrawn in order to make the payment, and normal non-sufficient funds fees will apply (similar to the process of writing a check from your checkbook). See Fees for further info.
Q: Once I have scheduled a payment, can I change or cancel it?
A: You may cancel any scheduled payment (if processing has not begun) by following the directions within the BillPay service. For more information, call TrustBank at (800) 766-3451 for instructions
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CBAI | Member
AzBA | Member
ICBA
Online
Banking Business
