Extended
Warranty
When you make
a purchase with your card, you may also get Extended Warranty at
no extra charge. Extended Warranty is an insurance program. There
is no registration necessary.
What is covered:
·
Items purchased entirely with the MasterCard card.
· Most new products purchased entirely with your World MasterCard
card that come with a) an original manufacturer's U.S. warranty
or b) a U.S. store brand warranty (on U.S. store brand items) of
one year or less. For qualified purchases, Extended Warranty doubles
the warranty time period and duplicates the coverage of either of
the above warranties up to a maximum of one additional year. If,
however, either warranty is for more than one year no coverage will
apply. If you purchased a service contract or extended warranty
see fourth bullet point below. If you do not have an additional
service contract or extended warranty, the Extended Warranty program
commences the day after your original manufacturer's U.S. warranty
or U.S. store brand warranty expires.
· Items purchased with your card and given as gifts are covered,
subject to the same conditions.
· If you purchase a service contract (sometimes called an
"extended warranty") of one year or less with your product,
Extended Warranty will cover up to one additional year after both
the original manufacturer's (or U.S. store brand) warranty and the
purchased service contract coverage period ends. If your service
contract exceeds one year, this coverage does not apply.
· Motorized vehicle parts are covered.
· Extended Warranty will not pay more than the actual amount
charged to your card for the item or $10,000, whichever is less.
What is NOT covered:
· Used or antique items, collectibles of any kind (including,
but not limited to, trading cards, Beanie Babies, etc.), recycled,
previously owned, rebuilt, or remanufactured items; product guarantees
(for example, glass breakage), or "satisfaction guaranteed"
items.
· Boats or motorized vehicles (including but not limited
to airplanes, automobiles and motorcycles).
· Land, buildings (including but not limited to homes and
dwellings); permanently installed items, fixtures, or structures.
· Consumables and perishables.
· Professional services (including but not limited to the
performance or rendering of labor or maintenance; repair or installation
of products, goods, or property; professional advice of any kind,
including but not limited to information/services or advice secured
from any help or support line; or technical support for software,
hardware, or any other peripherals).
· Application programs,
operating software, and other software.
· Any shipping charges, transportation and delivery charges,
or promised time frames of delivery, whether or not stated or covered
by the manufacturer's warranty.
· Any physical damage to the product, including damage as
a direct result of Acts of God (including, but not limited to, flood,
hurricane, and earthquake), or consequential losses resulting from
any Act of God.
· Mechanical failure resulting in product recalls.
· Diagnostic charges in the absence of any covered repairs.
· War or hostilities of any kind (for example, invasion,
rebellion, insurrection, riot or civil commotion); confiscation
or damage by any government, public authority or customs official;
risks of contraband, illegal activity or acts.
· Mechanical failures caused by normal wear and tear or gradual
deterioration.
· Itmes purchased for resale, professional, or commercial
use.
HOW TO FILE A CLAIM UNDER PURCHASE ASSURANCE OR EXTENDED
WARRANTY INSURANCE COVERAGE:
Keep receipts for items you buy with your card. You'll need them
to file a claim.
1. Call 1-800-MC-ASSIST to get a claim form. You
must report the claim within 30 days of the incident or we will
not be able to honor your claim.
2. Submit this documentation as proof of loss, including but not
limited to:
· Signed claim form
· MasterCard receipt
· MasterCard statement
· Itemized store receipt
For claims under Purchase Assurance, please also provide:
· Report from police or appropriate authority
· Copy of the declarations page of any applicable insurance
policy including homeowner's, renter's or auto insurance.
For claims under Extended Warranty, please also provide:
· Original manufacturer's or dealer's warranty and extended
service contract if applicable.
· Repair estimate.
Return all required documentation within 90 days from the date of
incident or we will not be able to honor the claim.
3. The program administrator will decide whether to have the item
repaired or replaced or to reimburse you up to the amount paid for
the item.
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