Travel Assistance Services

Rely on Travel Assistance Services when you’re
away from home.

Travel Assistance Services are your guide to many important services you may need when traveling. Benefits are designed to assist you or your travel companions when you’re traveling 50 miles or more from home.* This is reassuring, especially when you visit a place for the first time or do not speak the language. For services, call 1-800-MC-ASSIST. Enrollment is automatic and the assistance service is free to cardholders.

Please keep in mind that you will be responsible for the fees incurred for professional or emergency services requested of Travel Assistance Services (e.g., medical or legal bills). Restrictions to Travel Assistance travel benefits may apply to regions that are considered unsafe by the State Department.
* If a cardholder’s mailing address is in the State of New York, mileage requirement is not applicable.

MasterTrip® Travel Assistance
• Before you begin your trip, MasterTrip provides information on
travel requirements, including documentation (visas, passports),
immunizations, or currency exchange rates. The exchange rate providedmay differ from the exact rate that issuers use for transactions on your card. Information on exchange rates for items billed on your statement should be obtained from the financial institution that issued your card. MasterTrip will also help you locate any lost or stolen travel materials, including luggage. This is not an insurance policy for lost/stolen luggage and we do not reimburse you for a permanent loss.
• If you have a travel emergency and need cash, MasterTrip can
arrange to transfer up to $5,000 from a family member, friend, or
business account.
This service does not provide maps or information regarding road conditions.

Travel Services Medical Assistance
• Provides a global referral network of general physicians, dentists,
hospitals, and pharmacies. We can also help you refill prescriptions
with local pharmacists (subject to local laws).
• In the event of emergencies, a stateside physician or nurse can
be contacted for consultation with the local medical staff and to
monitor your condition. If you are hospitalized, we can arrange
to have messages relayed home, transfer you to another facility
if medically necessary; or have a family member or close friend
brought to your bedside, if you have been traveling alone (at
cardholder’s expense). If a tragedy occurs, we’ll assist in securing
travel arrangements for you and your travel companion(s).

MasterLegal® Referral Service
• Provides you with English-speaking legal referrals or consultations
with appropriate embassies and consulates regarding your situation.
• Will assist in transfers of up to $5,000 in cash from a family member,
friend, or business to cover legal fees or to post bail. There is no charge for referral services; however, legal and bail fees are your responsibility.

Cards | TrustBank ATM/CheckCard | TrustBank MasterCard

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