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TrustBank Mobile Banking Personal

 

 

TrustBank Mobile Banking

TrustBank provides you access to your accounts 24/7 with TrustBank Mobile Banking.

Go to trustbank.mobi on your internet enabled mobile phone or iPod internet browser. Then click the Mobile Banking link, enter your login credentials and you are instantly granted access to all of your accounts!

Whether you're at work, school, or even on a boat, staying in touch with your money has never been easier.

Getting Mobile Banking on your device is as easy as clicking on it's corresponding image below and following the easy steps provided. If you would like help getting mobile access on any device not listed please:

arrow E-mail the TrustBank IT Department for help.

iPod TouchBlackberry

TrustBank


Instructions for setting up your device with mobile banking access!

Apple iPhone and iPod Touch

  1. Open the Safari mobile browser
  2. Browse to http://www.trustbank.mobi
  3. Click the "+" button
  4. Click "Add to Home Screen"
  5. Congratulations! You now have a link to TrustBank Mobile Banking on your device's home screen!

BlackBerry Phones

  1. Open the Web Browser
  2. Browse to http://www.trustbank.mobi
  3. Click the Menu Button
  4. Select "Add to Favorites"
  5. Congratulations! You now have a link to TrustBank Mobile Banking in your bookmarks!

Motorola Droid

  1. Open the Web Browser
  2. Browse to http://www.trustbank.mobi
  3. Press the Menu Button
  4. Choose the Bookmarks action
  5. Touch "Add"
  6. Click "OK"
  7. Congratulations! You now have a link to TrustBank Mobile Banking in your bookmarks!

If you would like to visit TrustBank's Mobile Banking but do not wish to save the page on your phone for later use, you can browse to http://www.trustbank.mobi or:

arrow Click Here for Mobile Access

Mobile Banking FAQ:

Logging In
Features
Security
"Login Failed" Message


Logging In

Use the same access ID and passcode you use to log in to Internet Banking from your PC and click Log in.

If you do not have an access ID yet, please contact TrustBank.

If you see a "Login failed" message when you try to log on, click here.


Features

Balances: View the available balances of all your online accounts.

History:
View the activity in your account for the past 30 days.

Account Detail:
View details of all of your online accounts.

Transaction Detail:
View details of any transaction processed in the past 30 days.

Transfers:
Transfer funds between enabled online accounts. Transfers made before 8:30 pm CDT are processed immediately. Transfers made after the Cut-off Time are processed the next business day.



Security

Mobile Banking features the same strong security as TrustBank's Internet Banking. All information is securely encrypted. You can only log in from a mobile device with a browser that can connect securely.

The first few times you log in to Mobile Banking, you might be asked to answer a Security Verification Question.

If you ever see a warning when you log in that the security certificate does not match the host name, stop and contact TrustBank.

Note: Customer Service never needs your passcode to assist you.


"Login Failed" Messages

Login failed. Please try again.
You might have mistyped your access ID or passcode. Try again. If you still see this message, contact TrustBank for a temporary passcode. You must then log in to Internet Banking from a PC and reset your passcode before you can log into Mobile Banking.

Your access has been disabled...
You have entered an incorrect Security Verification Answer or passcode too many times. Contact TrustBank for a temporary passcode. You must then log in to Internet Banking from a PC and reset your passcode before you can log into Mobile Banking.

You have attempted to log in using a temporary passcode...
Temporary passcodes do not work for Mobile Banking. Log in from a PC and reset your passcode before trying again.

The mobile browser doesn't support the required encryption...
The browser on your phone or other mobile device cannot connect to secure sites. Install a new browser or use a different device to log in.

Mobile banking requires the use of cookies...
The browser on your phone or other mobile device does not have cookies enabled. Check your manual to see how to enable cookies. Sometimes cookies are part of the security settings.




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MEMBER FDIC
| Equal Housing Lender FDIC | Member CBAI | Member AzBA | Member ICBA
Legal Terms and Conditions | Fees | Copyright © 2011 TrustBank™. All Rights Reserved.
Privacy Statement | Customer ID Program | TrustBank™ is a Trademark of Rich Land
Bancorp, Inc. and is registered in the States of Illinois #084194 and
Arizona #50890.
NMLS# 462232

NOTICE OF CHANGES IN TEMPORARY FDIC INSURANCE
COVERAGE FOR TRANSACTION ACCOUNTS

All funds in a "noninterest-bearing transaction account" are insured in full by the Federal Deposit Insurance Corporation from December 31, 2010, through December 31, 2012. This temporary unlimited coverage is in addition to, and separate from, the coverage of at least $250,000 available to depositors under the FDIC's general deposit insurance rules.

The term "noninterest-bearing transaction account" includes a traditional checking account or demand deposit account on which the insured depository institution pays no interest. It also includes Interest on Lawyers Trust Accounts ("IOLTAs"). It does not include other accounts, such as traditional checking or demand deposit accounts that may earn interest, NOW accounts and money-market deposit accounts.

For more information about temporary FDIC insurance coverage of transaction accounts, visit www.fdic.gov.